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Terms and Conditions

Effective Date: July 1, 2025

Website: www.foodsmiths.co

1. Introduction

Welcome to Foodsmiths. By accessing or using our website, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services.

2. Eligibility

To use our services, you must be at least 18 years old or have the permission of a parent or legal guardian.

3. Products & Orders

  • All products are sold subject to availability.
  • We reserve the right to refuse or cancel orders at our discretion.
  • Prices are subject to change without prior notice.
  • Images are for illustration purposes and may differ from actual products.

4. Payments

  • We accept payments via [Bank Transfer, Credit/Debit Card, etc.].
  • Orders are confirmed upon full payment.
  • For bank transfers, please upload your payment slip as proof.

5. Delivery

  • Delivery fees are calculated based on postcode.
  • Delivery times are estimates and may be affected by external factors.
  • Risk of loss transfers to the customer upon delivery.

6. Returns & Refunds

  • Perishable goods are non-returnable unless defective or damaged upon arrival.
  • Please contact us within 24 hours of receiving a defective item.
  • Approved refunds will be issued through the original payment method.

7. Loyalty Program

  • Foodsmiths Star Rewards are non-transferable and cannot be exchanged for cash.
  • Points may expire after a defined period or upon account inactivity.

8. Intellectual Property

All content on the website, including logos, text, and images, is the property of Foodsmiths and may not be copied or used without permission.

9. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages related to your use of the website or our products.

10. User Conduct

Users agree not to misuse the website or submit false, misleading, or unlawful content.

11. Privacy

Your personal information will be handled according to our [Privacy Policy].

12. Modifications

We may revise these terms at any time. Continued use of the website constitutes acceptance of any changes.

13. Contact

If you have any questions, please contact us at: hello@foodsmiths.co